Ask, Learn, Grow Together

How do I connect my custom domain to my Scale store?

I bought a domain from Namecheap and I'm not sure how to point it to Scale. What DNS records do I need?

What's the best way to handle cash payments alongside online orders?

Some of my customers prefer paying cash on delivery. How do others manage this on Scale?

Can I set different prices for different states in Nigeria?

I sell products at different prices in Lagos vs Abuja due to logistics. Is there a way to do this on Scale?

How long does it take for my wallet payout to reflect in my bank?

I requested a withdrawal yesterday and it hasn't reflected yet. Is this normal?

Can my manager accept orders but not see my wallet balance?

I want to give my staff access to process orders but I don't want them seeing my financial data.

How do I promote my Scale store on Instagram effectively?

I just set up my store but I'm struggling to get traffic. Any tips from vendors who are already doing well?